FAQ

Others

ProsperUs is supported on:

  • Microsoft Edge 12+
  • Google Chrome 30+
  • Mozilla Firefox 25+

Note: Safari and Opera are not recommended.

We recommend you to use one of the supported browsers for a better trading experience.

We have a YouTube Channel where you can see various guides to use the trading platforms. Click here.

For any enquiries or support, go to Help → Contact Us → Submit an enquiry.

You can troubleshoot with the following steps on Google Chrome browser:

  1. Go to chrome://flags
  2. Enable “Enable removing SameSite=None cookies”
  3. Restart the browser for the changes to take effect.

OR

  1. On your computer, open Chrome.
  2. Click on → Setting → Clear browsing data
  3. At the top, choose a time range. To delete everything, select All time
  4. Check the boxes for “Cookies and other site data” and “Cached images and files”
  5. Click Clear data
  6. Restart the browser for the changes to take effect.